KRA Announces iTax Service Interruption

The Kenya Revenue Authority – KRA on Saturday, October 14 announced a four-hour service interruption for its iTax system. 

According to the taxman, the scheduled maintenance will run from Saturday October 14, at 8:00 pm to Sunday October 15, at 12:01am.

“The Kenya Revenue Authority informs its stakeholders that there will be a scheduled maintenance in the system,” read a section of the statement.

At the same time, the taxman apologized for any inconvenience that may arise from the maintenance exercise.

“Any inconvenience caused is highly regretted,” said KRA. 

About KRA iTax

ITax is an online-based electronic system that provides a fully streamlined and integrated automated solution in online tax payment and filing system.

Additionally, the system includes status validation of domestic taxes.

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This internet-based electronic system was developed and maintained by the renowned TATA Consulting Services.

Additionally, KRA iTax allows one to update their tax registration details, file tax returns using Microsoft Excel.

On the other hand, it allows one to Open Office, register all tax payments and make status enquiries with real-time monitoring of their account.

Kenya Revenue Authority Mandate

KRA is a government parastatal established by an Act of Parliament, Chapter 469 of the laws of Kenya, which became effective on 1st July 1995.

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The Authority is charged with collecting revenue on behalf of the government of Kenya.

Subsequently the body is mandated to assess, collect, and account for all revenues in accordance with the written laws and the specified provisions of the written laws.

Likewise, it advises on matters relating to the administration and collection of revenue under the written laws or the specified provisions of the written laws.

Kenya Revenue Authority Tax Base Expansion

KRA pledged to address challenges faced by informal sector in a bid to incentivize and onboard the sector players into the tax net.

Speaking during the 2023 Annual Tax Summit, Commissioner General Humphrey Wattanga said that the sector, which is estimated to employ about fifteen million people, accounting for 83 percent of the country’s total labour force, has a great tax potential and should be facilitated to uphold compliance.

“One of the initiatives under KRA’s tax base expansion programme is netting the informal sector into the tax bracket, the majority of whom are the MSMEs. This, therefore, informs the need to design strategies and policy interventions to enable KRA tap this sector into the tax bracket,” said Wattanga.

Likewise, the taxman is playing a crucial role in the realization of President William Ruto’s vision, especially in funding of the budget through revenue collection.

To ramp up tax collection, the authority in partnership with the Kenya Defence Forces trained and deployed Revenue Assistants across the country.