Diamond Trust Bank (DTB) is opening its 67th branch at the Sarit Centre in Westlands, Nairobi to reach more customers.
In November, the lender opened two branches at Likoni Mall and Greenspan mall in Mombasa and Nairobi, respectively.
“We are keen on expanding our presence within Nairobi and more so in Westlands which serves as a business hub for the city,”
“This new branch will enhance banking convenience for retail and business customers due to extended operating hours that will see the branch remain open until 8 p.m. on weekdays and remain accessible on Sundays and public holidays,” DTB Group CEO Nasim Devji said.
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DTB’s new outlets come at a time when many financial institutions are slowing expansion plans to offer digital services whose demand has been growing.
In 2022 alone, DTB has opened six new branches across the country, and it plans to add more branches in 2023, as the lender seeks to widen its physical presence.
The lender is also working on ensuring its customers have smooth transactions via their 24/7 online banking and USSD options.