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Health CS in Pains to Explain Safaricom’s Role in SHIF

Joy KwamabyJoy Kwama
September 18, 2024
Reading Time: 4 mins read
Safaricom And Shif

Health CS Dr. Deborah Barasa and Safaricom CEO Peter Ndegwa. PHOTO/MoH & Safaricom.

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Health Cabinet Secretary Deborah Barasa has been put to task to clarify Safaricom’s involvement in the new Social Health Insurance Fund (SHIF) program. 

During an interview with Spice FM on Wednesday, September 18, she admitted the telco was contracted to lead the rollout of the program tech wise.

According to her, Safaricom was contracted to ensure continuity and sustainability of the program. 

“It is a Safaricom-led consortium. Safaricom is a government agency. There is a government thing to it.

“So, they have a Memorandum of Understanding (MoU) and part of it is in terms of data connectivity. They are also supplying devices for the establishment of this digital superhighway,” she said.

Health Cs
Health CS Dr. Deborah M. Barasa. PHOTO/MoH

Also Read: Parents Directed to Urgently Register Students Under SHIF


Will Safaricom Own SHIF Data?

However, the CS has explained that the Telco did not have access to data that was input in the system, noting that they only provided the hardware. 

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“It’s all about sustainability and that is probably why we had Safaricom contracted. The hardware is provided by Safaricom, but it belongs to the ministry.”

Further, she noted that the healthcare workers across the country will be in charge of data entry. 

“There is system development and data input. The system development is being led by the consortium, but data entry will be done by our healthcare workers,” explained the CS. 


Also Read: New SHIF Tariffs: Breakdown of Amount Available for Each Health Package (LIST)


Health CS Addresses the System Kicking Out Applicants

At the same time, she has addressed several challenges experienced by Kenyans during the registration process of the Social Health Insurance Fund. 

Barasa has acknowledged that Kenyans above 70 years old are not able to register to the platform. 

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While registering, the system, provided by Safaricom PLC, rejects IDs beginning with the number zero, asking users to get another ID before proceeding. 

“We are working on that and are looking into all those concerns and that is why this is time we are monitoring and taking in input from the healthcare providers and users of the system.”

Follow our WhatsApp Channel for real-time news updates!

https://whatsapp.com/channel/0029VaB3k54HltYFiQ1f2i2C

Mary Muthoni
Public Health Ps Mary Muthoni Muriuki. PHOTO/Mary Muthoni
Tags: Deborah BarasaMinistry of HealthSafaricomSHIF
Joy Kwama

Joy Kwama

Mercy Joy Kwama is a digital journalist who is dedicated to the art of storytelling, truth-telling and changing narratives. She covers diverse topics including politics, social justice, gender, humanitarian matters, and policy. Mercy is especially driven to amplify the voices of marginalized African communities and challenge the status quo. She is a graduate of Riara University with a degree in Communications and Multimedia Journalism and is well-equipped to navigate the complex landscape of news reporting. In her spare time, Mercy likes to pick up new skills including dancing, gardening, reading, and meeting new people.

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