In a significant milestone for digital government services, Kenya’s eCitizen portal achieved a record-breaking single day revenue collection on Wednesday, December 20.
In a statement, Immigration and Citizen Services Principal Secretary Julius Bitok, the milestone marked the first time the platform had crossed the Ksh900 million threshold, highlighting its growing importance as a central hub for government transactions.
Prof Bitok revealed that Ksh903.6 million was realized on Wednesday.
This is according to the latest data from the online access and payment platform for government services.
“Of the amount, nearly a third was generated from transactions in US dollars totaling to $1,446,495 compared to the Ksh680.4 million in the local currency,” the statement read in part.
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Nonetheless, the figure marks a steady rise in monies collected through the platform following President William Ruto‘s directive to all state agencies to onboard all their services on the eCitizen platform by the end of this year.
Notably, the President further directed that all payments for government services should be channeled through a consolidated Paybill, 222222.
This was intended to inject better management and transparency in revenue collection and to stem leakages from numerous collection points.
Following the directive and with over 14,000 services currently accessible and payable on eCitizen, the daily revenue collection rose to an average of Ksh300M last month.
Data from Treasury revealed in November, Ksh4.664 billion was collected up from Ksh1.44 billion in June before the Presidential directive.
Additionally, the amounts for July, August and September were Ksh2.362B, Ksh3.636B and Ksh4,233B respectively.
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Bitok further stated that the government is banking on the average 5,000 new users who sign up to eCitizen daily.
This is in addition to the 11 million eCitizen existing users onboarding for more services to hence increasing the daily revenue collection.
In June, Ruto said the government would shut down over 1,000 pay bills for government services.
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The President unveiled one pay bill to be used for all government services.
While speaking during the launch of Gava Mkononi, a mobile app version of the e-Citizen, Ruto said Kenyans should use 222222 to pay for all services.
In his statement, the President said there was a problem with the many pay bills that were available and noted they would not be accounted for.
“Apart from making sure that there is no multiplicity of pay bills by government agencies. No citizen should be told to pay for the service using this pay bill. All Kenyans must know that if they have to pay for the government services it has to be 222222,” he said.
“The government expects that all services must go through the pay bill so that the treasury can have sight of every service that is paid for,” he added.
