Safaricom has appointed three top executives to accelerate new growth and boost customer experience.
The new appointees, who include Esther Masese Waititu, Boniface Mungania and
Zizwe Awuor Vundla, we’re picked from the telco as well as outside.
In a statement, the firm appointed Waititu as the new Chief Financial Services Officer effective February 21, 2023.
She will be responsible for providing strategic leadership and oversight to Safaricom’s Financial Services.
Esther holds a Bachelor of Business Administration degree from the University of East Africa, Baraton and Master of Business Administration from University of Liverpool, Uk.
She has also been in the financial sector for about 15 years having occupied several major roles at KCB Bank Group besides serving at Stanbic Bank Zambia as Client Coverage Country Head, among other positions.
Mungania has been appointed as the Director of Public Sector Digital Transformation from April 1, 2023.
One of his responsibilities will be to recognize digital prospects in the public sector where the government can leverage technology to digitize and advise appropriate solutions to both the National and County Governments.
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Mungania has been with Safaricom since 2007, where he started as a customer care representative before rising through the ranks.
Vundla will serve as the Director of Brand and Marketing effective today.
She will provide strategic leadership, from a market and product perspective to the overall Safaricom brand.
She has 18 years’ experience in brand and marketing from big firms such as Diageo South Africa where she was the head of marketing and innovation.