The Kenya Railways (KRC) has announced the suspension of train services following heavy rains across the country which have destroyed a section of the railway.
According to the authority, a section of the railway line at Thika’s Mitubiri area had been destroyed by floods. Therefore, the Safari train would not run on Friday, April 19 according to the statement.
Further, the statement detailed that the Nairobi- Nanyuki train services will be suspended as a team of experts work to resolve the matter.
“We wish to notify the public that owing to the heavy rains, a section of the railway line at the Thika Mitubiri area has been affected.”
“As a result, the Nanyuki Safari train will not run on Friday April 19, 2024. Our technical teams are on the ground to address the situation and restore the railway line for normal operations to resume,” indicated the statement.
Also Read: Kenya Railways Shares Safety Tips for Passengers
Additionally, the authority indicated that it was keen to ensure the safety of its passengers and therefore had to make sure that the rails were safe for use.
“The safety of our passengers is of paramount importance to us, and we are doing everything to ensure the network is safe for operations. We sincerely apologize for any inconvenience caused and look forward to having you back on board upon normal resumption of service,” added Kenya Railways.
Safety Tips Issued by the Authority
To promote passengers and staff safety when boarding and disembarking from trains, the authority advised passengers to observe the yellow line.
The management has advised passengers to Stand behind the yellow line until the train comes to a complete stop.
“The yellow line serves to prevent passengers from accidentally falling onto the railway tracks or being struck by oncoming trains. Proximity to the line can induce dizziness that increases the risk of falling onto the rail tracks.”
Passengers were also advised not to force doors open or attempt to board when the train is leaving the platform.
Also Read:Kenya Railways Explains Suspension of Nairobi Train
Kenya Railways Changes in Payment Services
Earlier in January, Kenya Railways announced changes in paying for various services, including cargo transport and commuter train. It stated that the services would henceforth be paid through the eCitizen platform in line with government regulations.
“We hereby notify members of the public that payments for all services shall only be made through the e-citizen platform in line with the Presidential directive,” the notice read in part.
For commuter services, customers traveling in both long distance and town commuter lines would pay for their tickets at the station of departure.
To pay for the tickets, customers ought to use paybill number 222222 followed by an account number consisting of the letters “KRCC”, a hyphen (-), and “your name”.
